Helping people with disabilities protect benefit eligibility since 1972



Executive Staff

Heidi J. Flatt, CPA, Chief Operating Officer

Heidi J. Flatt, CPA, has been the administrator of NYSARC's trust programs since 2000. She has worked in a financial management capacity for NYSARC since 1992. A graduate of the State University of New York at Oneonta, she holds a Bachelor of Science degree in Business Economics with concentrations in Accounting and Finance.

Flatt is a Certified Public Accountant, licensed in New York. She is a member of the American Institute of Certified Public Accountants and the New York State Society of Certified Public Accountants. She is a Trustee of the Brittonkill Educational Foundation and a parishioner and past Vestry member of All Saints Church in Hoosick, N.Y.

Flatt has presented on NYSARC's trust services programs for the New York State Bar Association, law firms, agencies, and service providers across New York. She is dedicated to addressing the needs of individuals with disabilities through supplemental needs trusts. Her extensive experience working with SNTs and programs for the disabled has allowed her to become very knowledgeable in the areas of Medicaid, Social Security, and other governmental benefits, and allows her to have a full understanding of the needs of individuals with disabilities.

Nancy E. Cannon, Associate Chief Operating Officer

Nancy E. Cannon, Associate Chief Operating Officer, has administered programs for NYSARC, Inc. for over 25 years. She has provided technical assistance and support to NYSARC Chapters and families. Ms. Cannon was assigned nine times as Acting Executive Director to oversee NYSARC Chapters across the state. In her role with NYSARC, she was also a liaison with State agencies in program and fiscal areas, regulatory change, and new initiatives. Ms. Cannon has worked extensively on guardianship, aging issues, and publications relating to aging, hospice and palliative care for people with disabilities. 

Ms. Cannon transferred to NYSARC, Inc. Trust Services in 2012 where she strives to bring her knowledge, caring and integrity to the administration and operation of the expanding Trust Services division.

Ms. Cannon attended Connecticut College and then Goucher College for her undergraduate studies in microbiology and Cornell University for her graduate studies in business and plant sciences. Following graduate school she was recruited to build and operate a greenhouse range and landscape business to offer therapy and employment for people for disabilities. That business is still successfully operating today. Ms. Cannon then worked at the Saratoga County Chapter of NYSARC, Inc. and subsequently accepted a position at the corporate office of NYSARC, Inc.



What our beneficiaries are saying...