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Our office is temporarily closed today, however, we are continuing to process requests for disbursement. Email and fax lines are available for new requests. For account information, go to the Online Portal or call (518)439-8323 and dial 8 for the automated system. We will re-open on Monday, August 15th. We apologize for any inconvenience.
We are happy to guide you through the enrollment process. Please call customer service at (518) 439-8323 for assistance. Accounts are typically established in five (5) business days provided that you submit a complete, notarized Joinder Agreement and all required documentation.
Watch this video for step-by-step instructions to establish an account:
Items currently required when submitting an application:
Please note: Check payment and enrollment package must be mailed separately.
Send the Joinder Agreement, supporting documents, and E-Deposit Form to NYSARC office at:
NYSARC Trust Services
PO Box 1531
Latham, New York 12110
Send check payment and deposit slip directly to the bank at:
NYSARC, Inc. Community Trust
PO Box 1788
Albany, New York 12201
Please ONLY send deposit checks to this address.
Ready to get started? Visit the Documents and Forms page to begin your application.
"NYSARC Trust Services representatives have always been very professional and wonderful people to work with. They are doing great work with helping people in need."
"Yours is the gold standard by which all agencies should be measured."
"The quality of service offered by NYSARC Trust Services is unparalleled."
"With a NYSARC trust we know she will always be cared for."
"You enable seniors to live their remaining lives with dignity. The work you do is appreciated more than you know."
"Your organization is a magnificent group of people dedicated to providing the elderly and disabled with a life of dignity."